Privacy Notice

Last Updated: 27th of October 2023

1. Introduction

Token Terminal ("We," "Us," "Our") is committed to protecting your privacy and ensuring the security of your information. This Privacy Notice outlines how we collect, use, store, and disclose your personal data in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for your personal data is Token Terminal. Our contact details are:

Email: people@tokenterminal.xyz

3. What Information We Collect

We collect and process the following categories of personal data:

  • Personal Identification Data: Such as your email address. Under the condition where you subscribe to any of our paid tiers we might process your name and address.
  • Professional Information: Such as your job title.
  • Online identifiers: Such as your IP-adress.
  • Financial data: Under the condition where you subscribe to any of our paid tiers we might process your bank account numbers and/or credit card details

Usage Data: Such as actions taken within a service, e.g. clicks, page views, and other interactions.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Consent
  • Contractual obligations
  • Legitimate interests
  • Legal compliance

5. How We Use Your Information

Your personal data will be used for the following purposes:

  • To provide, maintain, and improve our services.
  • To personalize your experience on our platform.
  • To communicate with you, including customer support.
  • For direct marketing, if you have provided consent.
  • To comply with legal obligations and regulations.

6. Data Sharing

We will not sell or trade your personal data. We may share your data with:

  • Third parties who provide services on our behalf.
  • Authorities for compliance with legal obligations.

7. Cookies and Similar Technologies

Token Terminal uses cookies and other similar technologies to enhance your user experience, analyze how our platform is used, and for marketing purposes.

7.1. What Are Cookies

Cookies are small files that are stored on your device when you visit our platform. These files allow us to remember you and personalize your experience the next time you visit our site.

7.2. Types of Cookies We Use

Strictly Necessary Cookies: These are essential for the platform's basic functionalities.

Performance Cookies: These cookies collect information about how you use our platform.

Functional Cookies: These allow us to remember your preferences and choices.

Targeting/Advertising Cookies: These cookies are used for marketing and promotional activities.

7.3. How We Use Cookies

To improve the functionality and user-friendliness of our platform.

To analyze user behavior to enhance our services.

For marketing and promotional activities.

7.4. Managing Cookies

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of our platform.

7.5. Third-Party Cookies

We may use third-party cookies for purposes such as analytics and advertising.

8. International Transfers

If we transfer your data outside the EEA, we will ensure adequate protection through mechanisms like Standard Contractual Clauses or Privacy Shield certification.

9. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.

10. Data Security

We take appropriate security measures in order to maintain the required security of your personal data and ensure its confidentiality, integrity and availability, and to protect it against unauthorized or unlawful processing, and to mitigate the risk of loss, accidental alteration, unauthorized disclosure or access.

11. Your Rights

Under GDPR, you have the following rights:

  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.

12. Exercising Your Rights

To exercise any of your rights, contact us at people@tokenterminal.com. Please note that in order for us to be able to prevent misuse, we need to identify you (for example by means of a copy of your ID card, unless identification is not possible otherwise).

13. Data Breach Procedures

Token Terminal has implemented robust security measures to protect your personal data. However, in the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, we are committed to taking appropriate actions in accordance with GDPR and other relevant laws.

13.1. What We Will Do

Identification and Assessment: Upon becoming aware of a data breach, we will promptly assess the nature and scope of the breach.

Notification to Authorities: If the breach is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.

Notification to Data Subjects: We will notify you without undue delay if the breach is likely to result in a high risk to your rights and freedoms, unless the data was encrypted, or other measures have been taken that ensure the data is unintelligible to any person who is not authorized to access it.

Remedial Actions: We will take immediate steps to contain and remedy the breach to prevent further unauthorized access or disclosure.

13.2. How You Will Be Notified

In the event that we are required to notify you of a data breach, we will do so through:

  • Email notification to the email address associated with your account.

14. Changes to This Privacy Notice

We may update this Privacy Notice to reflect changes to our data practices. Any changes will be posted on this page with an updated revision date.

15. Contact Us

For any questions or concerns about this Privacy Notice, please contact us at:

Email: people@tokenterminal.xyz

16. Supervisory Authority

If you have a complaint, you have the right to lodge a complaint with a supervisory authority in your country of residence.